First Security Service, Inc. : Custom Audio Solutions (919) 383-7610
4319 Western Park Place
Durham, NC 27705

About Us

For over 20 years, First Security Service, Inc./Custom Audio Solutions has been keeping up with the ever-changing technological advancements for homes and businesses throughout the Triangle area of North Carolina. Our company, which began in 1988 by installing security alarm systems, has grown to a staff of 20 employees serving over 4,000 customers.

Based in Durham, North Carolina, First Security Service, Inc./Custom Audio Solutions is locally owned and operated by Tom Chandler. As the area's leading low-voltage integrator, we sell, design and install numerous products and services that streamline the entire automation process for both residential and commercial customers. Our professional staff works with some of the largest homebuilders in the Triangle to design and install new systems, but we also retrofit pre-existing homes and offices.

Our residential services include customized security and fire protection systems, distributed audio/video, home theatre systems, access control, intercom systems, lighting control, computer networking, structured wiring, telecommunications and more.

Our commercial applications include security and fire protection systems, access control, video surveillance, card access, intercom systems, computer networking, telecommunications and more to meet the needs of today's business owner.

All of the residential and commercial security and fire systems we install are monitored by Security Central. From their FM and UL approved central monitoring facility, Security Central's professional response team provides 24-hour computerized monitoring, 365 days a year, ensuring prompt response in the event of an emergency.

From the beginning, our customers have remained our first priority. Unlike most of today's electronics superstores (selling you high-end products that you're on your own to figure out how to install), we provide one-stop shopping for our customers - from the initial planning phase through installation and beyond. We are committed to providing professional installation on all the products and services we offer and we ensure customer satisfaction with our extended warranties and ongoing technical support.

We are an authorized dealer for many top quality name brands and products, including Honeywell Security, Lutron Electronics, Niles Audio, Sony, Samsung, Toshiba and more. Well over 20 manufacturers have entrusted us to represent their products.

To learn more about our products and services, or to arrange for a project quote, please contact us.

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